My Account has Transitioned to My Energy Center
This new portal makes it even easier to manage your energy usage and costs. With a user-friendly design, My Energy Center provides a clear breakdown of your energy delivery charge from SDG&E and your energy usage charge, whether you receive service from a Community Choice Aggregator (CCA) or SDG&E.
Now, you'll have greater insights into your gas and electricity usage patterns to help you find ways to save energy and lower your bill.
Check out MyEnergyCenter.com today.
Keep the same log-in credentials
While the My Energy Center portal is an upgrade, all the security, features and services you know from My Account remain intact, both online and on the new app. If you buy your electricity from a CCA, you can access your CCA account information from My Energy Center too.
You can seamlessly log in to the new My Energy Center with your same My Account log-in credentials. And if you already have the SDGE app, it will automatically update to the new My Energy Center app.
Everything you need in one place
Quick bill payment
Secure, convenient payment options - make a payment, set up Auto Pay or enroll in Text to Pay.
Account snapshot
Get key account and payment details from your account dashboard.
Keep tabs on energy use
See when and how much energy you use monthly, daily or hourly.
Stay Informed
Manage contact and notification preferences. Avoid surprises on your bill with Energy Alerts.
Request Service Online
Start, Transfer or Stop your services online and track them. No need to call and no waiting.
Use the Mobile App
Everything on the website is available in the mobile app. Anytime, anywhere.
Frequently Asked Questions
My Energy Center is a new unified digital customer portal that replaced My Account on August 4. My Energy Center features a modern design and makes it easier for you to manage your billing and energy use. With My Energy Center, you can view your SDG&E and Community Choice Aggregator (CCA) account information all in one convenient and secure place. And, you still have access to the same features and tools of the previous My Account – like scheduling your gas appliance check or notifying us of your new address when you move.
You can access My Energy Center at MyEnergyCenter.com. You can log in with your existing My Account username and password or register for the first time.
You can also access My Energy Center through the mobile app. You won’t have to download a new app, simply update your existing SDG&E mobile app. Or, you can find links to My Energy Center from the d809.com home page and on your paper bill.
No. My Account has transitioned to My Energy Center. However, all your payment information, usage data, and account preferences will continue to be available in My Energy Center. If you encounter any legacy links to My Account or you type in the url for My Account, you will be redirected to My Energy Center.
My Account transitioned to My Energy Center to provide a better digital experience for our customers. The new portal features a modern design and new tools for improved transparency. My Energy Center makes it easier to see the different services, usage and costs provided by your Community Choice Aggregator and SDG&E.
If you are an existing My Account user, then you do not need to create a new account. You can log in to My Energy Center with the same username and password. If you did not have an existing My Account username and password, you will have to create a new account to use My Energy Center.
All your account history and data that was previously in the My Account portal is available in the new My Energy Center.
There is no difference in how you pay your bill, and there are multiple payment method options available to you. If you already use Auto Pay, you do not have to set it up again. If you are not currently using Auto Pay, consider signing up. It’s a convenient and stress-free way to make sure your bill is paid each month on time.
Yes. If you currently receive paper bills, this service will continue. But, we encourage you to enroll in paperless billing within My Energy Center. It’s better for the environment, reduces paper clutter in your home, saves on postage, and you’ll always have access to a digital pdf of your bill in My Energy Center.
For any technical issues, please contact the SDG&E Customer Care Center at 1-800-411-7343.
Your information and security are important to SDG&E and CCAs. The new portal is secure. It incorporates the latest in cybersecurity, including encryption and security features, such as login alerts and two-factor authentication, to help you add an extra layer of protection to your account.